Working with fortrabbit backups


Data loss is something, which can happen to everybody: be it an unpatched security whole in your underlying CMS or be it the overworked content editor, who accidentally deletes rather important data. Whatever the cause, you should have backups to recover in case of disaster. Backups are notoriously underused, because it can be hard to set them up properly and also hard to monitor them continuously, to guarantee that they are there, when needed.


Automatic, out-of-the box, off-site, encrypted daily backups, without configuration and without hassle.


Backups are not included with all App plans. See our pricing page for more.

Backup features

  • Daily backups
  • 14 days retention
  • File backups (code + assets + user uploads)
  • Low disk I/O > copy on write filesystem > only changes
  • MySQL backups
  • Zero downtime
  • No performance impact on live database
  • Off site backups
  • end-to-end encrypted transport
  • AES-256 encrypted storage
  • Stored in a non-public S3 bucket
  • 14 days retention
  • Easy access from the Dashboard
  • Unlimited backup storage size

Accessing backups

Find them in the Dashboard > Your App > Backups. Two backup files per day are automatically generated: One of your App's web storage and one of your App's MySQL storage. The web storage backup file is a tar archive of all the contents of the htdocs folder of your App. The MySQL storage files is a plain sql file, containing the result of a mysqldump of your App's database.

Older backups

If you need backups available for a longer time period than the retention time allows (see specs page), we recommend to periodically download the backups from the Dashboard and store them locally.


As mentioned above, there are two types of backups: MySQL and web storage. Here is how you recover from either:

Recover MySQL

The MySQL backup file is a regular MySQL dump, generated by the mysqldump tool. You can recover from it the same way you would (re-)import MySQL data into your database. Please read on in the MySQL import/export guide.

Recover web storage

Web storage backups are stored in an uncompressed .tar archive file. How to recover your web storage data, depends on what you want to recover: Just a single file, a couple of files or everything?

Recover a single or a couple of files: Just download the web storage backup file, unpack it locally, copy the files you want to recover manually to back to your App.

Recover everything: After downloading and unpacking the web storage .tar archive locally, you need to remove all files from your current App, then upload the previously unpacked archive again.

Backups from deleted Apps

Associated backups will also get removed when an App is getting deleted. There is a short delay of 2 days in which backups from already deleted Apps — only in case the previous App plan contained backups - can be supplied on request by fortrabbit.

Backup excludes

Some run-time and cache files, like a storage folder, are excluded from the file backups to save some space within the backups. For the same reason *.mysql files are excluded - we already provide MySQL backups without affecting performance while creating. Whole exclude list:

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